Outlook 2007 not receiving emails on computer but will on ip

October 9, 2012 at 14:44:37
Specs: Windows 7
After setting up Outlook 2007 on ipad thru I Cloud the home computer does not receive e-mails. Most go to ipad but a few still show on home computer. Help!

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#1
October 9, 2012 at 23:50:42
What is the mail provider that you are using? Are the messages being retrieved from the server using POP3 or IMAP? If POP3, check the retention policies as it sounds like the iPad is set to delete messages from the server after retrieval which means that the messages are not left for the computer to retrieve when the send/receive is triggered in Outlook. If your mail provider supports it and you have enough storage space with the provider, I would suggest using IMAP instead of POP3 as IMAP allows synchronization among multiple devices.

Let me know if you have more questions.

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IT Desktop & Network Consultant - MOS Master Certified, MCP, MCSA, MCITP - Windows 7, CCNA Certificate Pending, A+, Network +

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