On trying to login message reads:- The user profile service

October 14, 2013 at 06:42:28
Specs: Windows 7
On trying to login message reads:-
The user profile service failed the login.
User profile cannot be loaded.
When I try to reset the password a box with, No Drive, X This feature requires a removable media such as a floppy disc or usb flash drive. Please insert and try again.
I don't have back up discs, what can I do

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#1
October 14, 2013 at 07:20:59
Hi tsgburrell,

Refer to the link given below which may have some useful information for you:

http://dell.to/1ckua6G

Thanks & Regards
Manshu S
#iworkfordell


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#2
October 14, 2013 at 07:36:30
I have tried rebooting with a repair disc, but nothing will let me past the windows 7 User/password page. I am on a different computer trying to sort the problem.

message edited by tsgburrell


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#3
October 14, 2013 at 12:17:15
"How could all this happen by attempting to connect to the internet on an airplane, when I never had a prior problem ever"
Connecting to the internet on an airplane might have had nothing to do with it. Like anything else computers can just fail suddenly. Whenever a problem arises things were always working before that event.

If it is the HD that has failed, as has been suggested, then your only way to recover your personal data is by handing the disk to a specialist (costly). You could always try booting to a Live Linux CD created on another computer, which will allow you to save your important stuff onto a flash drive "if it is a software issue". Nothing lost by trying but if the hard disk has really failed then Linux won't be able to access it either.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
October 17, 2013 at 09:24:26
Hi tsgburrell,

Try performing a repair install of Windows 7 using the link given below:

http://dell.to/15A1Bk1

For Dell systems you can perform hardware diagnostics to determine if it is a hardware or software issue. If you have a Dell computer, please perform hardware diagnostics using the link given below:

http://dell.to/GKEQkl

Thanks & Regards
Manshu S
#iworkfordell


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#5
October 17, 2013 at 10:02:54
Try suggested given in #5. My suggestion about using a Live Linux CD should help prove the software -v- hardware situation if the repair install doesn't shake out.

Always pop back and let us know the outcome - thanks


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