On startup I receive 2 system 32 module not found errors

Dell Studio xps 8100
August 20, 2012 at 17:12:37
Specs: Windows 7, 3.201 GHz / 2999 MB
On startup I receive 2 system 32 module not found errors - eptmon64.dll and thxcfg64.dll. How do I resolve these issues?

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#1
August 20, 2012 at 20:33:04
It appears to be related to Creative Technology Software !

Have you recently uninstalled software ?

ARM Devices the future. Windows have accepted the fact!


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#2
August 21, 2012 at 08:49:54
This problem has been going on for a while now, but I believe when it started I did uninstall something. What it was I can no longer recall and the recovery points for my computer don't go back far enough.

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#3
August 21, 2012 at 11:28:20
To elaborate on the above response see the link below.

If this fits your situation I recommend you run the registry module of CCleaner. Get CCleaner from the link below.

The cleaner module is excellent. I have found the registry module to be safe to use. If you desire an extra measure of comfort then backup the registry when asked if you want to.

I save the file to the Desktop. If all if well after a few days you can delete the backup.

http://www.piriform.com/ccleaner/bu...


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Related Solutions

#4
August 23, 2012 at 08:11:56
Tried the cccleaner and a couple of other fixers found online but nothing has helped so far

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#5
August 23, 2012 at 09:36:16
Did you run the REGISTRY module in CCleaner?

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#6
August 24, 2012 at 07:01:38
Yes I ran the registry module in CCleaner and while it did find and fix a bunch of problems it didn't fix the 2 I have mentioned. Is maybe the only solution to wipe out my windows and start over?

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#7
August 24, 2012 at 11:40:27
I found the files using AVG PCtuneup. They are locked files and both say they were created feb 20th of this year, yet they were on my system since 2009 when I got the computer. What if I unlock them? Will that solve the problem or is there something else I can do to get the computer to recognize them? They are both in my system32 file already so I think it's just that the computer isn't recognizing them or isn't able to access them for some reason. Have I been hacked or would another program have done this?

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#8
August 24, 2012 at 18:49:13
Go to device manager and see if your sound device is working and list the name of the sound device.

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#9
August 25, 2012 at 11:02:45
I have Realtek High Definition Audio and it seems to be working fine

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#10
August 25, 2012 at 12:05:10
You may not be utilizing the full potential of your sound capabilities. I suggest you go to the link below and learn what a Dell service tag is. Then use the download link on that same page to download the drivers and software for your sound. You may need to download other drivers too.

http://support.dell.com/support/top...


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