Nothing is working when I plug it into the usb ports

December 22, 2012 at 03:17:32
Specs: Windows 7
I have plugged a phne, hard drive and ipod into the various usb drives on my laptop but nothing hppens

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#1
December 22, 2012 at 05:54:18
go into your BIOS and make sure USB is enabled. if thats not the problem, it could be bad news. my brother had the same issue in his laptop. he did have voltage to power whatever he plugged into the USB, but no data. He took it to a shop and they said they suspect it was dropped and will need a new motherboard.

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#2
December 22, 2012 at 08:26:56
We have NO idea of what brand or model your laptop is. That info would really help in giving a solution.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#3
December 22, 2012 at 11:08:13
Open Windows explorer (or "Computer" on the start menu) and see if the attached device is listed when Computer is selected in the left pane. If it is, then you have an AutoPlay problem. Go to Control Panel and set AutoPlay to open these devices, or simply reset everything to Defaults, and see if that works. If not, go to Device Manager in control panel and see if there are any problems reported.

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#4
December 22, 2012 at 12:35:22
It is a Toshiba and is only two months old. Was working fine this morning then suddenly stopped working. can do everything else just not connect anything to the USB ports. the device manager shows nothing is wrong.

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#5
December 22, 2012 at 12:59:07
First, you may want to do a system restore back to when it worked...if no luck....then
contact Toshiba tech support....you are obviously still under warranty. If it was an older laptop I would have suggested a PCMIA usb card

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#6
December 22, 2012 at 13:46:01
Slim hope, but I would first update the drivers in device manager or at the Tosh site. Unless there was a disruptive event, this sounds like a hardware failure.

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