Solved norton problems any help ?

February 28, 2013 at 04:13:28
Specs: Windows 7
my norton anti virus is not working im even unable to open it,when i do try to open it says unexpected error,can anyone tell me what to do pls....

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February 28, 2013 at 05:06:05
Do you want to keep it? If not, uninstall it & replace it with Microsoft Security Essentials.

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February 28, 2013 at 06:05:41
✔ Best Answer
If you sensibly do want to keep Norton then if there is no error number given (which would also have a link to a webpage giving the resolution of the problem) your best bet is to use the uninstall/reinstall tool available from here:

Make sure you have the original activation key - you should not need it as the system should keep your settings, but just in case there is a major problem then it's best to have it handy.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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