no sound after reinstalling windows 7 64 bit

February 9, 2011 at 16:41:14
Specs: Windows 7 64 bit home premium, AMD Phenom II X2 560 processor (2 CPU's), ~3.3GHz, 4096MB RAM
Due to my computer freezing shortly after the start up, i recently reinstalled windows 7 home premium. However since then neither the speakers nor headphones will produce any sound. my computer has on-board HDMI digital audio, and it worked fine before so i dont think it will be a hardware problem. i have tried to update the driver and uninstall them so that windows would automatically update, but nothing has changed. Any ideas?

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#1
February 9, 2011 at 17:40:12
What does hardware manager say?

"The era of big government is over," said Clinton 1996


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#2
February 9, 2011 at 21:31:07
Did you go to the original manufacturer's site to get the updated drivers? You should do it this way rather than letting MS/W7 find the drivers for you.
Did you go to the sound control panel to set up your sound and identify what device is plugged in to what audio ports and check your volumes and mutes.

You have to be a little bit crazy to keep you from going insane.


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#3
February 10, 2011 at 08:32:05
thanks for the replys guys
@jefro
The device manager lists 'high definition audio device' 5 times under 'sound, video and game controllers'. Theres no exclamation marks next to any of them though

@fingers
only one device shows up,'HDMI audio device' with a volume bar next to it. Just downloaded the driver from the asus website but nothings happened.


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Related Solutions

#4
February 10, 2011 at 16:54:35
If it shows up then go to sounds.

"The era of big government is over," said Clinton 1996


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#5
February 13, 2011 at 09:16:20
you mean the sounds tab? im not sure where to go from there. sorry if it takes me a while to get this right im not very good with computers at all :)

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#6
February 13, 2011 at 19:35:33
just managed to find the right driver from the asus website after i typed in the name of my motherboard, dunno why i didnt do that the 1st time :) Thanks for the help mate.

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#7
February 14, 2011 at 05:15:00
It can be that your sound card does not support the 64bit operating system or that you may have installed 32bit drivers. just search for the 64bit drivers for your specific sound card/adapter

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