No internet connectivity in W7 except through safe mode.

March 12, 2012 at 00:59:20
Specs: Windows 7 Home Premium 64-Bit, AMD Phenom II X2 550 Processor 3.11ghz/10GB
Last night I ran a routine scan with Avast and Ad-Aware, Ad-Aware came up with two trojan infections in addition to regular tracking cookies.
I restarted the system after Ad-Aware dealt with the infections.

Upon restarting, logging in took significantly longer than usual. Once logged in, a white screen was all that appeared for a number of minutes before the desktop and explorer loaded. Once loaded, everything appeared normal, and the internet appeared connected, until I opened chrome.

Chrome was unable to load any webpages, I verified the problem through IE and Firefox also, and they exhibited the same problem. Other programs such as last.fm were also unable to get through, despite Windows indicating it had internet connectivity.

Both of of my housemates, connected to the same network, are having no connectivity issues.

Upon restarting in safe mode with networking, connectivity was fine again.

I have run HiJack This and ComboFix and both logs are available if need be.

I have attempted to run Malware Bytes as I saw was suggested in a much older thread, but it crashes upon opening. Also suggested in that thread was SD_Fix, which appears to be incompatible with 64-bit systems.

Ad-Aware and Avast scans have also been re-run in safe mode, and an Avast boot-time scan was completed, all with no positive results.

Any help you could offer in this situation would be greatly appreciated. Thank-you.


See More: No internet connectivity in W7 except through safe mode.

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#1
March 12, 2012 at 01:04:35
you may want to try Trojan Remover and Hitman Pro...run them both till they run clean

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
March 12, 2012 at 01:19:29
Trojan Remover was clean, Hitman Pro stated it has no connection to the internet.

Thanks for trying though!


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#3
March 12, 2012 at 07:32:39
You should always run your scans from safe mode. Run MSCONFIG & check the startup list - see anything suspicious? Go to Control Panel > Internet Options, click the Connections tab, then click LAN settings - any boxes checked, anything listed for proxy?

Do you have CCleaner installed? If not, download & install CCleaner-Slim, run the cleaner & the registry scan, remove everything they find.

http://www.piriform.com/ccleaner/bu...

And I strongly advise against using Google Chrome. If you insist on using it, make sure you cover your azz as much as possible.

http://www.pcworld.com/article/2175...

http://www.howtogeek.com/100361/how...


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