New Win 7 PC will not recognise any DVD discs

February 27, 2011 at 05:10:00
Specs: Windows 7 Home, 4.00gb
When I insert a Blank or Recorded DVD disk in my drive it keeps asking to insert a disk? My CD drive appears to be working correctly. It will not read my original Microsoft disk or any other type DVD+R -R, etc. etc.
Could I have a faulty drive or have I changed a setting somewhere? The only thing I can remember changing is the Location.
I only purchased the computer about three weeks ago and everything else appears to be working correctly.
Thasnk you for your time.

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#1
February 27, 2011 at 05:17:50
This does sound like a faulty drive to me (or possible a cable has come loose). As the computer is new I would take it up with the supplier.

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#2
February 27, 2011 at 05:38:31
Thanks mate for your prompt response.

I just can't get my head round why the CD works and not the DVD?

Thinking of the BIOS setting? Master/Slave etc.

It was working when I originally bought the computer 3 weeks ago.

Any thoughts friend???


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#3
February 27, 2011 at 07:48:52
What exactly do you mean when you say "The only thing I can remember changing is the Location".

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