New HP printer not printing in Win 7

Hewlett-packard Photosmart plus b210a al...
January 26, 2011 at 18:32:28
Specs: Windows 7
I have a new HP Photosmart Plus all in one printer and it installed ok, but it will not print from the computer. It makes copies fine. I have had HP help and they cannot get it to work.
Any suggestions?
Thanks

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#1
January 26, 2011 at 19:32:53
Take it back to the store.

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#2
January 26, 2011 at 22:20:55
when you click on print, if the little check box print to file checked, if so uncheck it. make sure your printer is set as default printer and shows up in the print dialogue box.

if that all fails..take it back

i hate computers!
but cant help myself....


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#3
January 27, 2011 at 10:21:18
Thank you for the reply. This is the second printer, did return the first one. HP somehow is not working with our Win 7. I have another printer and PC, both are HP, work fine.
Thanks again.

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