New hard drive - disk read error/not detected

October 9, 2010 at 07:55:53
Specs: Windows 7 64 bit, intel core quad q6600 2.4ghz running at 1.6ghz; 4gb RAM
I had an old master HDD which started to click, which meant that it was faulty, so I replaced it with a new one.

I installed Win7 64bit on a new 500gb WD HDD. Worked fine once, then it started giving me the 'BOOTMGR IS MISSING' error so I had to install Windows again.

I did this today and things were working fine, I was installing programmes, rebooting etc, and then all of a sudden on one reboot after having installed Microsoft Office, nothing drastic, BIOS gave me the 'Disk read error occurred' message.

I tried reseating the cables, this did nothing.

I ran Win7 repair - this found one problem and apparently fixed it (something to do with the boot configuration being corrupt), but then on boot it gave me an error that I can't remember now but I remember the code 0x00000000 (not sure how many zeros).

Thereafter it was just not being detected in bootup at all, under IDE drives. When trying the Win7 repair again, it couldn't even find an OS to repair. The HDD is spinning, I can feel it vibrating - but not being seen at all in BIOS wherever I put it; I tried the hard disk in another position on the motherboard by taking it out from inside the PC and slotting it into a caddy drive on another IDE slot. This made no difference.

I tried connecting my old dodgy clicking HDD where the new HDD was originally seated - this booted up fine (using this HDD now to make this post, although it is clicking of course).

Any advice on what to try next would be greatly appreciated.


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October 9, 2010 at 08:55:58
It sounds like bad HDD, even though it's new. If it's not too late, you might try returning it to where you bought it. When you tried the caddy drive on another IDE slot, does anything show up at all in the BIOS ? Another thing–do you have the jumpers set correctly on the HDD ? You probably do since you did get it to boot Windows, but I thought it was worth asking anyway. Finally, what size was the old HDD ?

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October 9, 2010 at 08:59:19
Thanks for your reply.

Nothing shows when in the caddy, no. My old drive however shows up regardless of where I put it.

There are no jumpers on the HDD - it is at factory setting, which is how it worked originally and how other similar HDDs have worked.

Old HDD was 500gb, like this one.

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October 9, 2010 at 10:02:55
take it back, its very obviously not good.

i hate computers!
but cant help myself....

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