Need upgrade from windows 98 to Windows 7 to install scanner

Agfa / Snap scan 1212u
October 30, 2012 at 16:03:25
Specs: Windows 7 Home Premium, service pack 1, B950@2.10GHz; Intel Pentium 3.00GB
Am trying to use snapscan 1212 CD, windows 98 version on my Windows 7 laptop. Can you help? Laptop is 64 bit, CD is 32 bit.

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October 30, 2012 at 17:02:18
The first thing I would try is to connect the device, then run Windows Updates, and manually check for updates. It will see the offending device, and find the most current software available, if there is any. If that fails, try finding the manufacturor's support site, and see if they have anything, like maybe for XP, there is a 50-50 chance that drivers for XP will work if you don't have any other options. Obviously, 64 bit would be better. I presume that if there are Windows 7 x64 drivers available at all, that Windows Updates will find them for you automaticly.
I am assuming that "snapscan" is a device of some kind, and the cd is it's drivers. If it's a program, try right clicking the exe, and select properties, then the compatability tab, and set that to Windows 98. The exe will be specified in the file "AUTORUN.INF" if you dont know what it is. AUTORUN.INF will open in notepad, just click on it.

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October 30, 2012 at 22:46:32
Your scanner is not Windows 7 compatible, there is no driver available. It's time for a new scanner.

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October 31, 2012 at 05:34:37
Maybe Ewen knows about the specific scanner; I don't.
I find it hard to imagine that a scanner could be incompatible
with Windows 7 if it was compatible with Windows 98. More
likely is that the scanner can use a generic driver already in
your Windows 7 install. You should plug in the scanner as
the other poster suggested and see if Windows 7 can find
a suitable driver in its built-in set of generic drivers. I found
that I did not not need to install drivers for my video card
because the generic drivers Windows installed work just
fine. Same with my mouse. I was given a scanner by
someone who couldn't get its software to work for her.
I plugged it in and it worked fine without installing the
software that came with it.

In any case, if you do need a driver, it must be 64-bit in
order to work in 64-bit Windows 7.

-- Jeff, in Minneapolis

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Related Solutions

October 31, 2012 at 05:43:00
"I find it hard to imagine that a scanner could be incompatible with Windows 7 if it was compatible with Windows 98"

I don't. But there may be a workaround. Download the 11.1MB driver from the following page. Once you have it, right click on it, click Run As Administrator, then see if you can force it to install.

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October 31, 2012 at 19:32:50
Here's a cut 'n paste from another forum... it may work for you:

I got my Agfa Snapscan 1212U scanner to work fine with Windows 7 32-bit (no idea about 64-bit). All I did was to install the XP Agfa Scanwise software FIRST (available from Agfa website). Then I went to Devices and Printers, right-clicked on the 1212U and chose "Troubleshoot" - Windows then foundand installed the driver automatically.

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October 31, 2012 at 23:43:21
If the software was written for Win98 it may have 16 bit code in it. If that is the case then getting it to work in the 64 bit environment is probably not possible.

Do you even have the correct interface to connect the scanner to your Windows 7 laptop? If you are using adapters be aware they are spotty and don't always work.

If the device is identified in Windows 7 then you may be able to use it with the basic scan tools included in Windows 7.

Probably time for a new scanner. All in one machines print, copy and scan and are not that expensive.

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