need to reboot my dell 3100

December 16, 2013 at 08:22:37
Specs: Windows 7
its asking for password but the keys don't respond to computer so i cant enter any password so im in a h 22

See More: need to reboot my dell 3100

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#1
December 16, 2013 at 08:29:53
If the keys don't respond to your computer then you might want to replace your keyboard or if you're on a laptop then put in a USB keyboard or if you have a wireless keyboard with receiver that'll work, too.

Otherwise (although this should not be the 1st thing you do) you can force a reboot on your computer, either by pulling out the power cord or shutting off the power supply on a desktop or by pulling out the battery and ac adapter if you're on a laptop.

Either way you'll know exactly what to do.


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#2
December 16, 2013 at 13:26:17
Just wondered, do you really mean reboot (power off then on again) or do you mean Factory Restore?

Always pop back and let us know the outcome - thanks


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#3
December 16, 2013 at 22:10:17
If you're using a USB keyboard, use a PS/2 instead.

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#4
December 17, 2013 at 09:51:11
"If you're using a USB keyboard, use a PS/2 instead."

Why go through the hassle of dealing with a PS/2 keyboard? A different USB keyboard will work just fine.


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#5
December 17, 2013 at 23:14:10
Well sonny, sometimes with older machines like that the bios doesn't pick up USB devices unless there's a dos or legacy USB support option that has been enabled. In that case they aren't seen until the OS loads. Obviously I don't know if that's the problem here but it's a common thing to check when a USB keyboard doesn't work prior to the OS loading and easy enough to do.

message edited by DAVEINCAPS


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#6
December 18, 2013 at 15:29:28
"Well sonny, sometimes with older machines like that the bios doesn't pick up USB devices unless there's a dos or legacy USB support option that has been enabled. In that case they aren't seen until the OS loads. Obviously I don't know if that's the problem here but it's a common thing to check when a USB keyboard doesn't work prior to the OS loading and easy enough to do."

Perhaps, but PS/2 keyboards are long ago obsolete technology - and rightly so. If they failed or were unplugged you had no keyboard until you rebooted your computer...and if you had data to save, you're SOL because with no way to move the cursor or type something in there was no way to do that.

If your machine doesn't pick up a USB device, you've got a bigger problem than you thought. Not even getting into the fact that few people are likely to have a PS/2 keyboard on hand.

I'd be more concerned about the behavior of the BIOS and motherboard before putting obsolete technology into the system potentially for no reason, but that's just my 2 cents.


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#7
December 18, 2013 at 18:38:41
I used the word 'sonny' as a humorous poke at your age and inexperience with older systems but either you're not picking up on that or don't care. Instead of a little bit of satisfaction in learning something new you define the knowledge as outdated and useless and not worthy of a place in your brain.

I'm sure most will find your opinion of PS/2 keyboards as 'long ago obsolete technology' short-sighted and funny. In reading some of your other postings I notice you seem to take delight in pointing out examples of outdated technology and methods you think people shouldn't be using.

When someone posts a problem here if you want to help you have to deal with what they have and the options available to them and not go off on some diatribe about how you think things should be.

Well, you'll grow up.


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