Solved need help to restore my email. lost everything/saved & sent

February 4, 2015 at 11:29:56
Specs: Windows 7
I uninstalled thunderbird due to security. I tried restoring and the file came back empty. maybe used the wrong install date. sr. citizen not that computer savvy.

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#1
February 4, 2015 at 11:57:29
✔ Best Answer
Removing Thunderbird doesn't remove the data, just the program.

Take a look here:

http://kb.mozillazine.org/Profile_f...

If you reinstalled and are using Thunderbird as the same login to the computer, there should be two profiles in that folder.

For example, the path should be similar to this:

C:\Users\userid\AppData\Roaming\Thunderbird\Profiles

With Thunderbird closed, you should be able to copy the files from the older profile to the new one. Just check the dates.

Reopening Thunderbird should then show your old Inbox, Sent, Junk, Trash, etc.

message edited by beachyhbt


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