MyWinLocker encryption program missing files problem

January 13, 2016 at 19:26:12
Specs: Win 7, 2.4ghz 2Gb Ram
Hi there, new to logging in but have always found this site useful!
I have a laptop with windows 7 installed, I haven't used it in a few months due to having a new one. I decided to go on there today and clean it off of everything so I can get rid of the laptop while saving the old photos etc. Some of these files are encrypted using the MyWinLocker tool.
Upon trying to decrypt the files I get an error message befor anything that says
"The selected folders contain only system folders or empty folders" even if I click on the one specific file itself. Or if I try the opposite of that to encrypt a new one it sas the same thing. If I try and send an unencrypted file to "Yo-Safe" it says "For Windows system's integrity and safety reasons, it is prohibited to move windows system or application file(s) to Yo-Safe"
I did notice my background image isn't there as well (which isn't "encrypted" normally) and wondering if there is a .dll file missing somewhere or a registry error in the computer that's not allowing it to find files correctly? I thought about uninstalling and reinstalling MyWinLocker but I have a feeling I would lose all files for good.
Any suggestion or help would be appreciated. Unfortunately I think the LAN card is pooched too (since i stopped using it) so will make things a little more difficult.
-Jerrad

Laptop info
Model: 2011 Acer Aspire 5750
Op system: Windows 7 Home Premium 64-bit
Bios: InsydeH20 version V1.15
Processor: Intel i5-2430M


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#1
January 13, 2016 at 21:08:35
"Windows 7 Home Premium 64-bit"
Do you have this operating system or W8 on CD/DVD or thumb drive?

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#2
January 13, 2016 at 22:54:20
I do not, I could probably get a hold of a copy somewhere. Your thinking of booting off an external drive and see if without moving the files, whether it will still come up with the same errors?

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#3
January 14, 2016 at 00:19:30
"Your thinking of booting off an external drive"
Nope, I'm thinking of a complete reinstall.
Make sure when you reinstall, you delete ALL partitions & then format.
W7 - Click on > Drive options (advanced) Then highlight each partition & hit > Delete.
http://www.blackviper.com/os-instal...
http://www.blackviper.com/os-instal...
Here are some examples of why you delete all partitions.
http://forums.spybot.info/showthrea...
http://forums.whatthetech.com/index...
http://blog.eset.com/2011/10/18/tdl...

"I could probably get a hold of a copy somewhere"
It will have to be exactly the same version as yours, so you can use your product number.

message edited by Johnw


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Related Solutions

#4
January 14, 2016 at 12:41:40
Well I never created a boot disk with the old laptop. So how would I go about finding the "exact" same version? It came pre installed luckily I can still make out the product key on the bottom of laptop. Really appreciate the help by the way.
-Jerrad

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#5
January 14, 2016 at 13:10:43
Do you still have the restore partition on your computer? If you do, just start the computer hold the ALT key and tap the F10 key do this at the Acer splash screen. Then follow the prompts to restore the factory image.

If you are trying to save the files from your MyWinLocker, You can update the program to decrypt your data, or you can copy off your .vmdf file and decrypt it after you restore the computer.

message edited by Gretti


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#6
January 14, 2016 at 15:46:52
"So how would I go about finding the "exact" same version?"
"Op system: Windows 7 Home Premium 64-bit"
http://mirror.corenoc.de/digitalriv...
Download the English version here.
http://mirror.corenoc.de/digitalriv...

Burn it onto an RW DVD or an thumb drive ( that is what I use with Rufus )
Insert the DVD or thumb drive & change the bios to boot from the DVD or thumb drive.

Rufus
http://www.softpedia.com/get/System...
http://www.freewarefiles.com/Rufus_...
http://www.freewarefiles.com/screen...
http://rufus.akeo.ie/
UEFI
Select the GPT partition scheme for UEFI computers.


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#7
January 14, 2016 at 17:19:45

John, I'm waiting for the download to finish up with windows 7 via U torrent and I already have Rufus ready to write to an external drive.

While waiting I went into the f2 setup on the "acer" screen when booting. and was able to get into the "advanced boot options" where I have the options of:

Safe Mode
Safe mode with networking
safe mode with command prompt

enable boot logging
enable low-resolution video (640x480)
last known good configuration (advanced)
directory services restore mode
debugging mode
disable automatic restart on system failure
disable driver signature enforcement

start windows normally

Just wondering what the directory services restore mode would do. Would that be essentially restoring to factory restore as well or no?


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#8
January 14, 2016 at 17:28:57
As well while waiting I just want to make sure I have the general understanding of what I'm about to do correct, this will be my first time trying something like this.


1.Put thumb drive into laptop
2. Start laptop
3. Upon seeing the "acer" screen. press f2, go into Bios and change the boot sequence to boot from the USB port (pretty sure I already selected it once befor for when I had a password cracking program running a couple years ago and never changed it back)
4. From there it should start up a windows 7 install sequence. walk through like normal until I get to the install location selection screen. befor proceeding do I delete everything in sight and then save to the listed Hard drive?
5. What should I be running for partitions? they are essentially just individual drives correct? just delete and recreate ( C:/)?


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#9
January 14, 2016 at 17:43:33
jerradu, have you done what Gretti said to save your old photos?

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#10
January 14, 2016 at 18:26:34
I wouldn't do a clean install of windows if you have a working restore partition. Just my 2 cents.

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#11
January 15, 2016 at 20:07:06
I tried the Alt f10 method and it didn't do a thing. it just continued on with its normal startup. The only thing I have been able to do is press f2 at startup.
I don't have working internet access on the acer either, would I still be able to download updates and install them via thumb drive? or would it just be an entirely new install winlocker file that might overwrite any previous data?

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#12
January 15, 2016 at 20:10:40
Gretti when you refer to the working restore partition you mean a restore? I never set a restore at any point (this laptop was used befor I started learning to do all of these things), so would attempting a restore now erase all my previous data?

*Side Note. I have currently copied and pasted the entire C drive in its current state onto an external Harddrive so I can re-access files if need be. I'm running Win 10 on my new laptop though.


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#13
January 19, 2016 at 09:02:46
With your acer, go into the BIOS by pressing F2 at boot up, and make sure the D2D recovery is enabled. You may want to enable the F12 Boot Menu while you are there. After that Try Alt F10 again. The recovery is a small partition that Acer put there so you could put the computer back to how it came from the factory. So the Factory Restore is different than a Windows System Restore, where you would roll back your Windows to a restore point.

And Yes the Factory Recovery will erase everything. You will lose all your data on your computer, but you have a backup now so that shouldn't matter.

message edited by Gretti


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