my yahoo will not load on this computer.

September 17, 2013 at 09:03:30
Specs: Windows 7
yahoo.com will not load on this computer. It runs fine on my other computers. I have Norton anti virus. what can be the problem

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#1
September 17, 2013 at 10:18:44
What web browsers have you tried? If only one, try another such as Firefox, Chrome, Opera, etc.

Update all available definitions on Norton, perform a full system scan, quarantine what it recommends, and report back the result. Then do the same with Malwarebytes Free and SuperAntiSpyware Free.

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Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#2
September 17, 2013 at 16:21:02
Also run ADWCleaner freebie on it. You can get it here:
http://www.bleepingcomputer.com/dow...
It is just a single file and runs very quickly. You download and Save the downloaded file somewhere, then double click it to Run it. After the Search you have an opportunity to see the Report (log) which shows what it found. Running the Clean will remove all suspect toolbars - these can give as many issues as any other malware.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
September 18, 2013 at 08:21:24
Hi hrstine,

Is it an issue with yahoo website only?

As rightly suggested by "Xps86", try different browsers. If the website works properly with another browser, refer to the link mentioned below:

http://dell.to/16EAy7f

Thanks & Regards
Manshu S
#iworkfordell


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