My windows 7 pc will not let me return to my factory setting

November 4, 2014 at 14:14:31
Specs: Windows 7
I have gone to the recovery advanced section of the computer which should either allow me to retain to factory setting or recover from a point, however instead of the factory resetting it is replaced with reinstall your windows which require a windows disc which I no longer have.

Any advice on what to do will be every helpful.


See More: My windows 7 pc will not let me return to my factory setting

Report •

#1
November 4, 2014 at 14:51:28
Please let us know the make and model number of your computer.

Always pop back and let us know the outcome - thanks


Report •

#2
November 4, 2014 at 15:17:02
make - acer
model - aspire v3-531

Report •

#3
November 4, 2014 at 16:34:33
See if anything here helps:
http://www.fixya.com/support/t17656...
Factory Restore reverts it to "as new" so you lose all your own files and programs.

What sort of problem are you having? I'm just wondering if Windows System Restore would be good enough. That keeps your own stuff and can be accessed by typing System Restore in the search box (you choose a point before the problem came along).

Always pop back and let us know the outcome - thanks


Report •

Related Solutions

#4
November 5, 2014 at 08:24:45
To buy the Acer eRecovery CD by usin your Serial Number. ------------------------------- http://store.acer.com/store/acerame... ---------- If needed you can use Command Prompt -- Start button type --cmd -- enter -- new screen -- type or paste -------
wmic bios get serialnumber -- no space in serialnumber. Probably cost $20.00

Report •

Ask Question