my printer will not scan, it prints ok, firewall problem

May 12, 2014 at 11:32:20
Specs: Windows 7
the scan is not going to my laptop computer A firewall problem is suspected. please advise how can we correct?

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#1
May 12, 2014 at 13:25:02
What makes you suspect that it is a firewall problem. It seems unlikely.

Perhaps it would help to say what make and model of printer it is, how it is connected to your computer, and any error messages that you are getting.


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#2
May 12, 2014 at 14:21:44
Is this Printer linked to the laptop from another computer via a network?

Always pop back and let us know the outcome - thanks


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#3
May 13, 2014 at 04:45:20
Did you install the software that came with the all in one machine?

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