My laptop won't allow me to log on

January 2, 2012 at 11:33:47
Specs: Windows 7
I just bought a new laptop today.and it asked me to set up a password, which of course I did. I had to go to the shop to buy something for dinner when I cam back my new windows 7 laptop was locked. It asked me to put in my password, which I did and it told me it was incorrect. It was definitly the correct password and it won't let me make a new one. Does anyone know how they might be able to help?

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#1
January 2, 2012 at 12:17:33
Contact the manufacturer and be prepared to prove ownership.

Start-up passwords on laptops are practically impossible to circumvent because of the ease by which laptops can be stolen.

Stuart


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