my lap top (CQ43) is not starting

February 8, 2014 at 05:28:13
Specs: Windows NT 4.10) AppleWebKit/537.22 (KHTML, like Gecko
My laptop is not starting and showing any signal on screen but I can see the mouse signal only.When I perform some the tests. All test are passes except f11 result shows some datas are missing? what can do to solve the problem? please help me

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#1
February 8, 2014 at 05:33:09
Do you see the HP/Compaq splash screen at startup? Are there any beeps? Can you get into the BIOS? Did you try booting into safe mode?

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#2
February 8, 2014 at 06:24:49
Are you using a secondary monitor? How are you getting a mouse signal, and passing tests without view of the screen? Does it say what data is missing?

edit: missed the second post, and riiders comment, appologies....

::mike

message edited by mikelinus


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#3
February 8, 2014 at 14:20:16
Re #2
I imagine mouse signal means mouse pointer. If so the monitor would seem to be working.

SamtenDorji
Usually you tap F8 continuously while the computer is starting to get to Safe Mode. A list comes up that shows Safe Mode with Networking.

Always pop back and let us know the outcome - thanks


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