my internet keeps crashing and re-opening?

March 31, 2011 at 03:25:07
Specs: Windows 7
when i go onto internet explorer it comes up 'close all tabs' etc. but at the same time opens another internet exp window which then after a few min crashes and when i close all tabs re-opens again and this keeps happening and also while im on firefox opens inself. it was also happening with firefox, but has not happened with firefox for a few min now but still happens with int exp?

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#1
March 31, 2011 at 05:23:05
Since it happens to both browsers, it is probably an infection. restart in Safe Mode with networking, update your antivirus and run it. Then download, install, update, and run Malwarebytes to catch anything it might miss. If you cannot directly download it due to your browsers still acting up, use another machine and transfer the installer over with a USB flash drive, network, or other means and proceed.
If you remove something with either (run both anyway) and your browsers are damaged (still having problems), uninstall Firefox and reinstall. If that helps, there is a repair feature for IE8 or try the new IE9.

You have to be a little bit crazy to keep you from going insane.


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