my external hard disk has effected with virus when i click o

October 11, 2017 at 11:14:27
Specs: Windows 7
my external hard disk has effected with virus when i click open button it asks me to format.but if i format i lost important data.so tel me howcan i overcome this problam.

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#1
October 11, 2017 at 13:16:31
If it's important data then you presumably backed it up elsewhere or already have it on your main hard disk. You can copy that over once you've formatted the hard disk.

Always pop back and let us know the outcome - thanks


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#2
October 11, 2017 at 13:31:19
What makes you think it's a virus? It could be the HDD is dying.

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#3
October 11, 2017 at 14:11:09
Have you an anti-virus installed which allows you scan external hard drives? If so... then see if you can scan the drive?

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#4
October 11, 2017 at 16:33:43
" i click open button it asks me to format."
It sounds like the file system has become corrupted. You will probably need file recovery software to try to find the files and store them elsewhere. Scan them after saving them before opening any of them to be sure that they are not actually infected. Some file recovery programs are more likely to work when it is telling you to format the drive than others. IF none can find anything first, then you MAY have to do a Quick Format (NOT a Full one) and then repeat the recovery process to see if you can get anything more. DO NOT save anything to the drive until after you have recovered all you can off the drive. DO NOT USE the drive again until after you do a FULL FORMAT on it and then test the drive with Seatools from Seagate (short test) to see if there is anything really wrong with the drive.

You have to be a little bit crazy to keep you from going insane.


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