My CPU usage is very high and lags very hard. Please Help!!!

Dell Dell latitude d630 refurbished note...
August 26, 2012 at 13:38:46
Specs: Windows 7
I was on my computer and all of a sudden it got really slow. So then i opened my task manager to check my cpu usage. It was at 100 and it stayed there. Occasionally it will drop to about 95-99 but then go right back up. I have a Dell Latitude D630 here is a image of my specs

http://gyazo.com/637c6d609fa853b586...

I have virus scanned with malwarebytes but nothing was found. My computer is only about 1 year old.


See More: My CPU usage is very high and lags very hard. Please Help!!!

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#1
August 26, 2012 at 14:23:21
What process was using the CPU?

You've been helped by a 14 year old.


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#2
August 26, 2012 at 14:29:07
MalwareBytes Antimalware alone is not sufficient to catch viruses - it's designed to work alongside antivirus software since neither of them alone can detect all forms of malware.

You therefore need to install a reliable antivirus product and use it initially to do a full scan of your system. This will scan all hard drives currently connected.

I know there are a few free antivirus products available on the web, but whilst these are better than nothing, I prefer to put my trust in something you have to pay for. I'm currently using Norton Internet Security which no longer slows down your system like it used to.


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#3
August 26, 2012 at 15:43:50
These are the processes that i run normally including skype.
http://gyazo.com/17d137efca26135567...

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Related Solutions

#4
August 26, 2012 at 17:08:01
Your original statement was > "So then i opened my task manager to check my cpu usage. It was at 100 and it stayed there."

RMT2 asked > "What process was using the CPU?"

Your screenshot > http://gyazo.com/17d137efca26135567... shows everything is normal, with most CPU program usage at 00.

We want to know which program was giving you 100.


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#5
August 26, 2012 at 18:22:35
@Johnw: The OP didn't select "Show Processes from All Users". There are many processes not listed there.

@Imatriickster: Click on "Show Processes from All Users" and post another screenshot.

You've been helped by a 14 year old.


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#6
August 26, 2012 at 18:29:51
"@Johnw: The OP didn't select "Show Processes from All Users". There are many processes not listed there."

As long as we get the 100 info he has already seen, we should have a start at least.


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#7
August 26, 2012 at 19:19:57
@Phil22: I still believe Norton is still Bloatware. Avast is much better and you can still get a free version. I personally use Webroot Secure Anywhere at home.

If you do not have an antivirus program, you should. Malwarebytes is best as a double check since no protection can stop 100% of nasties 100% of the time.
Install Process Explorer from Microsoft to better see your processes.
Run msconfig, go to Boot Tab and uncheck all except Microsoft and your antivirus program, Apply, and restart the machine. Anything you find you need to start with Windows, you can add back later.
If you cannot install an antivirus program at this point, you have something already. In this case, restart in Safe Mode, perform a System Restore to a date you were definitely clean, restart in safe mode, and try again from there. Update it and do a full scan immediately.

You have to be a little bit crazy to keep you from going insane.


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#8
August 26, 2012 at 19:35:44
i have norton now and i ran the scan. nothing came up but here is another screenshot http://gyazo.com/d8d85faaa4c3add52b...

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#9
August 26, 2012 at 19:39:17
"but here is another screenshot"
Thanks, now use the scroll bar & give us the bottom half.

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#10
August 26, 2012 at 20:18:09
The OP is sorting the list by CPU Usage. Nothing at the bottom would have high CPU usage, they'd all be zero.

You've been helped by a 14 year old.


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#11
August 26, 2012 at 20:21:16
"they'd all be zero"
I realize that, I want to see everything.

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#12
August 26, 2012 at 21:00:28
I would expect to see System Idle Process at the Top. Where has that got to?

Stuart


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#13
August 27, 2012 at 02:04:04
Here is a screenshot of the bottom half
http://gyazo.com/b742930b140d0a9235...

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#14
August 27, 2012 at 03:04:01
Here's a few items worth trying if it doesn't subside to a few percent after a few minutes. You do appear to have too many services running.

1: Turn off indexing if it has been installed.
http://www.blackviper.com/windows-s...

2: Read & apply what Services Black Viper recommends to stop/disable.
http://www.blackviper.com/service-c...
http://svchost-exe.net/standard-win...

3: Turn off DMA and turn it back on.
How To Enable/Disable Direct Memory Access (DMA) In Windows 7
http://www.thewindowsplanet.com/695...
http://windows7themes.net/how-to-en...

4: Run Disk Cleanup.
Windows 7 - Disk Cleanup - Open and Use
http://www.sevenforums.com/tutorial...


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#15
August 27, 2012 at 20:46:59
better reformat your pc. totally free :))))))))))))))))))))

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#16
August 28, 2012 at 07:18:56
Don't reformat it yet. Why did you get that idea Nipples?

You've been helped by a 14 year old.


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#17
August 29, 2012 at 06:21:45
ok im back and the problem continues. i recently reloaded windows because of the problem and it is still happening

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#18
August 29, 2012 at 07:18:35
Did you back up your data? In what way did you reload it? Factory Restore?

You've been helped by a 14 year old.


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#19
August 29, 2012 at 14:31:02
"I have virus scanned with malwarebytes but nothing was found"
Like already stated, it is only one tool of many to determine if you are infected.

Run ESET & post the log please.
http://www.eset.eu/online-scanner
http://www.eset.com/us/online-scanner
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn't that enough?
http://www.squidoo.com/the-best-fre...
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
How can I view the log file from ESET Online Scanner?
http://www.eset.eu/eset-online-scan...
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.


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#20
August 29, 2012 at 19:37:13
Reloading windows should eliminate all possible software related problems as the cause unless you immediately reloaded everything you already had on it without first testing the current speed, or made the same mistake a second time. It is important for us to know exactly how you reloaded Windows since each of the possible options could give you varying results.

Possible 'reloading' methods:
Clean install from Install DVD.
Update install from Install DVD.
Factory Restore from Recovery Partition or Recovery Disk Set.
Put back a disk image previously made from the same computer.
A few rarer possibilities.
Telling us this will help us help you better!!

Other possible problems:
It is possible that you do not have current or correct hardware drivers.
Solution: Download all the latest drivers from the manufacturer's website (not anywhere else). If you used the same drivers as before and that was the problem, then using them again did not help things.

Possibility:
Did you test the machine's apparent speed (not connected to the internet) before installing Norton again. Norton could easily be at least part of the problem, It is a system hog and during updates and scans, uses a lot of resources. Try disabling it temporarily and seeing if that helps any.

Settings:
Check all settings including power settings to make sure they make sense. Post anything that is questionable.

Install Process Explorer from Microsoft since it will show you more detail on what processes are running and what they are for so you can evaluate if they are needed. Even on Laptops, manufacturer's labeled software is often not as necessary as they would like you to believe. Especially software intended to make programs load quicker, often slow the system down overall, especially when there are too many of them. Those of us who build their own desktop machines do very well without them and benefit greatly by installing a cleaner version of Windows and only the programs and utilities that we want and with so many good built in utilities with Windows 7, many of us really install very little.
As mentioned earlier, use msconfig to disable nearly everything from starting with Windows (Start Tab) except Microsoft and your antivirus program. Anything you find you need can be turned back on later the same way.

You have to be a little bit crazy to keep you from going insane.


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#21
August 30, 2012 at 16:58:37
I have recently realized that my fan isn't loud like it used to be. could that be the problem? i don't hear my fan at all now

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#22
August 30, 2012 at 17:10:56
"could that be the problem? i don't hear my fan at all now"

Overheating is one of the many causes of slow comps.

Curing Laptop/Notebook Overheating
http://is.gd/ck0tXA
http://is.gd/SKlNjg
http://is.gd/vkq6Iz
http://is.gd/cNfZzK
http://is.gd/N8ZLiY
Cleaning a Laptop/Notebook Computer
http://mobileoffice.about.com/od/us...
http://lifehacker.com/software/life...


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#23
August 30, 2012 at 17:46:59
Once you have checked your fan & cleaned out the dust, please go back to my post #19

I have had 2 comps this week that were running very slow & not infected, but to know which direction to take, is a process of elimination, I would like to make 100% sure it is not an infection first.


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