My computer won't open some programs

August 20, 2011 at 11:07:45
Specs: Windows 7, 2.266 GHz / 3764 MB
A couple of months ago, my computer broke and the company I'm with sent me another hard drive that i inserted in the computer as directed.
All was going well until a couple of days ago when i couldnt open my itunes anymore. I tried EVERYTHING that was suggested on google : Repairing the program in my program option, uninstalling it and then reinstalling it, secury scan, and the list goes on.
When i click on itunes to open it, or on any other programs as a matter of fact,heres a box that says : '' User Account Control - Do you want to allow the fallowing program to make changes to this computer ''
When I got my new hard drive a couple of months ago my microsoft word wasn't installed. I tried installing it today but it won't open as well. Well, I download it and when it finishes it just disappears and nothing happens ! Microsoft told me to click on the icon and it would download but problem is, there's NO icon !

Is there anything i can do to open my itunes and to download my microsoft Word Office !

I am using Windows 7 !

PLEASE help ! I tried contacting my company's help center but their service is horrible and after spending 3 hours on the phone for nothing i thought i'd try on my own !


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#1
August 20, 2011 at 12:43:30
try checking your firewall exceptions, it is possible that your firewall could be blocking these programs from runnning on you system.

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#2
August 20, 2011 at 14:29:52
open, control panel/user accounts/change user account controls.

i hate computers!
but cant help myself....


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#3
August 20, 2011 at 14:44:03
I check with my firewall and that's not the problem but thanks for the suggestion ! I appreciate it !

I also like suggested opened my control panel and changed my user account controls. The message that popped when I tried to open it doesn't appear anymore but my program still isn't opening :S


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