my computer played cd's and dvd's tell now

January 22, 2011 at 15:25:09
Specs: Windows 7
my laptop has played dvd's and cd's tell now it will not play anything but u can hear it spin when it starts then it stops

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January 24, 2011 at 14:13:03
Basically two things usually. One is that the drive has gone bad somehow. Second is some issue with the software.

You may look at using a restore point to a time when it did work. It is pretty safe to do.

Can look at hardware manager too maybe of consider other ways to test that actual drive. Might be possible to get an idea if you boot to some bootable media like the windows 7 dvd to test or some linux cd.

Why did it take me over a year to phone in a problem to ATT?

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