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My chinese word suddenly appear as Square box

Microsoft Windows 7 professional 64-bit
December 30, 2009 at 01:24:16
Specs: Windows 7 Pro, C2D E6700/4GB

I forget what i have done for the past week to cause this problem. I tried system restore but none of the restore point successfully restored.

My computer suddenly cannot read Chinese character, but not all program. So far i only know notepad and itunes doesn't read it.

And, itunes only the cover page of the album/artists doesn't read it. It mean when i double click, i can read all the song in Chinese.

It's turn out to be square boxes. I can copy the Square boxes from notepad to MS word and the word will appear correctly.

My guess is some font from my system is gone or crash.

What i had tried;
1) Control Panel>Region and Language>Administrative> Change System Locale to Chinese (Simplified, PRC).
2) Reinstall Itunes.
3) still trying....

Any idea will greatly appreciate.

PS : I am using Windows 7 Pro

See More: My chinese word suddenly appear as Square box

December 30, 2009 at 05:31:09
Squares are the default character that gets shown if something goes wrong with the font settings - or if the font isn't designed to include foreign characters. If the asian character sets are not added to the file, then it'll just output the squares.

It might be an issue in the registry with font definitions getting lost or corrupted - you could try cleaning that and running a scan.

I'm not sure about ITunes, but in word documents, you should be able to read the writing by changing to a font that supports chinese characters...

The Definitive Guide to Registry Cleaners &
PC Optimization

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December 30, 2009 at 12:30:31
thanks for your reply.

I can read fonts from My Documents. Currently only certain program is identified that has such problem, notepad and iTunes. Both program is reading the font perfectly last few weeks. Problem only found recently.

If certain chinese is corrupted, then how do i change the default font that notepad read chinese. The font menu in notepad seems only change for English.

Is there a way i can repair all chinese font for Wins 7?

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January 1, 2010 at 01:45:54
anybody can help?

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Related Solutions

January 1, 2010 at 02:19:50
From here:

To add an input language


Open Region and Language by clicking the Start button, clicking Control Panel, clicking Clock, Language, and Region, and then clicking Region and Language.

Click the Keyboards and Languages tab, and then click Change keyboards.

Under Installed services, click Add.

Double-click the language you want to add, double-click Keyboard, select the text services options you want to add, and then click OK.


Not sure if that helps or not, but I thought it had to be with "Region and Language" settings

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January 1, 2010 at 22:55:01
it didn't help

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January 1, 2010 at 23:48:54
something new i discovered again. If i create another account on the same machine. It has no problem on itune or notepad. Guess it not my system font that has the problem. it's on individual account. any help?

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January 1, 2010 at 23:53:34
update again.

Problem solved. after i create another account. it seem like it reset all my setting on my old account. I deleted the new account and all the font on the old account are working now.

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January 2, 2010 at 00:08:25
Well here's a good workaround
Try Notepad2:

The issue is, we are on an English forum, and to find out how to get Chinese with an English version of Windows is definitely an issue

Yes we can use addon packs and Unicode
But when it comes down to it English Windows7 is just that

Although I say that, you could contact MS (for free) here:
And ask them directly


Oh you replied when I was creating my reply

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January 2, 2010 at 02:32:33
thanks for your reply anyway

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January 12, 2010 at 10:30:26
I encountered exactly the same problem and I managed to recover by one of the restore points.
I also tried to setup a new win7 system and created a text file containing a few chinese characters. I checked this .txt file using notepad after every system restart and it happened after one of the restart and I still could not figure out what caused it :(

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January 12, 2010 at 10:42:44
does your restore point solved your problem?

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January 13, 2010 at 00:48:22
Yes, one of the restore points solved the problem but not the immediate one therefore I did not manage to find what caused it.

I have been trying to figure out the cause by reinstalling windows 7 and checked after every program I installed after reboot, and yet I still could not find which program caused to this problem.

I will try to get a spare hdd to try again and hope I can find the culprit.

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