Solved my ACER ASPIRE 5735Z laptop won't get beyond starting window

January 24, 2012 at 07:17:53
Specs: Windows 7
my acer aspire 5735Z won't get beyond 'starting windows' screen...have tried ctrl & f10, whilst acer was on the screen, tried ALL the options....!! help, IS THIS END OF MY LAPTOPS LIFE? MY HUSBAND SEEMS TO THINK ITS A SOFTWARE PROBLEM , CAN ANYONE ASSIST PLEASE? sorry about caps! got a little carried away, many thanks!!

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January 24, 2012 at 08:50:38
✔ Best Answer
Can you boot into Safe Mode? Just tap the F8 key during startup & select Safe Mode from the Advanced Boot Options menu.

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January 25, 2012 at 01:28:21
many thanks for your reply...i will try that! not sure if my husband did, he's not here at moment, thanks again, maybe i can fix it! thanks again...will let you know the out come.

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February 1, 2012 at 00:52:52
Tried the safe mode, my husband got my laptop to use the 2nd HDD as the main one, not very satisfactory really, but it does work, after a fashion! all the things i had on the main one i can't acess, he's of a mind there is a silly software problem, itching to get hold of this laptop, to "fix (or bu**er it)" i have been looking for a new laptop for awhile now, this problem just got me up & doing something about it!
Many thanks for the help i received, maureen.

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