MS software licensed for 3 PCs isn't so!!

Microsoft Office 2010 home and student
April 2, 2011 at 11:28:44
Specs: Windows 7, Compaq Presario
I would like to know why I can not install my Office 2007 home/student CD onto my new PC. It is only the 3rd installation - and i am supposed to be allowed three! I installed it on a new laptop and on my old desktop, now i want to install it on my new desktop, as I have discarded my old one. I BOUGHT THE PRODUCT SO I SHOULD BE ABLE TO USE IT FOR A LIFETIME!!!!! You just rip people off by having manufacturers put 'trial' versions into new PCs and then demand we but the thing afer a few months - WHEN I ALREADY HAVE THE PRODUCT I WANT TO USE. No wonder Bill Bloody gates id rich. I want you to sort thios for me so i can use my existing CDRom. VERY ANGRY CUSTOMER.

Chas York


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#1
April 2, 2011 at 11:39:55
Here you go. I'd recommend that you calm down a bit before talking to them; rants about how rich Bill Gates is are unlikely to be productive.

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#2
April 2, 2011 at 11:45:44
I've no intention of talking to them. Cant free phone anyway on my network, and I have speech probs due to larynx removal suirgery Feel very aggrieved that I've been badly ripped off.

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#3
April 2, 2011 at 12:07:35
Well, if you're not prepared to contact Microsoft Customer Support then you don't have many options. It's difficult to see how anyone else can help you if you're not going to take the most elementary steps to help yourself.

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Related Solutions

#4
April 2, 2011 at 12:09:40
Then consider a few program that may suit your needs.

OpenOffice is a good substitute.

"The era of big government is over," said Clinton 1996


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#5
April 2, 2011 at 12:10:16
OH, by the way. The newer programs are not really a lifetime deal.

"The era of big government is over," said Clinton 1996


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#6
April 2, 2011 at 12:28:52
IF you read my comment properly, I HAVE SPEECH PROBLEMS especially on the phone - and phoning microsoft on a non free-phone line would cost a moths pension. They're a bunch of b---tards. end of. No proper email contact or acceptable complaints dept. This site is not run by microsoft, I bet.

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#7
April 2, 2011 at 12:30:13
If I buy something, i expect it to be usable for years. Rip off rip off rip off

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#8
April 2, 2011 at 12:49:44
If I understand you correctly, you purchased a version of Office that would allow installation on up to three computers. Is that correct? If so, didn't you install it on three? If your disposed of the old desktop, did you first uninstall the copy of Office on there?

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#9
April 2, 2011 at 12:52:08
yes uninstalled it.

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#10
April 2, 2011 at 12:59:21
Go to the link below and download the license agreement for that product. I didn't read the entire agreement but did see where the licenses must be assigned to designated hardware. Read it and find out what you need to do.

http://www.microsoft.com/downloads/...


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#11
April 2, 2011 at 13:01:21
One last attempt at a rational reply. When I say "talk" I mean this in a wider sense, including email. If you look at the support options for Office that I linked to you will find details of email addresses for technical support. Only Microsoft can help you with this problem (unless you want to give up on them and switch to different software). But unless you are prepared to contact them they can hardly help you. These sort of problems occur; manufacturers are normally only too happy to assist.

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#12
April 2, 2011 at 22:06:35
MS I believe does not let you transfer an installation to another machine, but as recommended above, read the agreement to be sure.

Try Openoffice www.openoffice.org it is free, yes that is FREE for all to download and use. It is a full office suite except for email (for that, use Mozilla Thunderbird, it is also free), it can open all office documents and if you like can also save in MS Office formats if you prefer. If you use it for a while and resolve the issue with MS, you can always switch back.

You have to be a little bit crazy to keep you from going insane.


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#13
April 3, 2011 at 03:25:53
Thanks for your info!

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