media test failure check check cables.

August 3, 2012 at 10:53:10
Specs: Windows XP
i have a panasonic toughbook cf 53 running windows 7 pro.
my computer works fine. when i turn the computer on it states that there is a media test failure check cables. the only thing that is not working on my computer is the sound. i have checked the control panel and the settings, nothing is muted. im confused why the sound will not turn on. i pressed fn f4 to mute the volume and now it seems to be stuck on mute?

any help would be greatly appreciated.

thanks, jason


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#1
August 3, 2012 at 11:14:06
Check in Device Manager. Are there any yellow exclamation points?

You've been helped by a 14 year old.


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#2
August 3, 2012 at 11:32:10
when i turn the computer on it states that there is a media test failure check cables.
It means your laptop isn't connected to a wired network.

i pressed fn f4 to mute the volume and now it seems to be stuck on mute?
Try Fn+F4 again, and/or Fn+F8.

thanks, jason
Jason, I hate to tell you this, but your Shift keys are broken.

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#3
August 7, 2012 at 23:07:02
when i check device manager there are no yellow exclamation points. thanks tho.

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#4
August 7, 2012 at 23:13:08
Lol, The shift keys work just fine. Fn and F8/F4 do not turn the volume back on. When i press Fn and F4 it still mutes the volume in the volume settings. I have checked all the settings and nothing seems to be muted. Thanks for the info on the check media cables i wasnt sure what that was about.

Thanks, Jason


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#5
August 9, 2012 at 06:48:46
Well, if the drivers are okay, your problem can be either hardware, or some setting.

Hardware:
• Something is jammed in the headphone jack. If the laptop thinks headphones are connected, it'll mute the speakers.
• Your speakers are disconnected. This almost always involves removing the keyboard. If you recently had major work done to fix a major hardware issue, the tech may have forgotten to plug the speakers back in.

The solution to both of these are simple. Get a pair of headphones, plug them in, and see if you have sound through them. If not, it's probably a settings issue.

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