Solved lost windows 7

Microsoft /
January 24, 2012 at 13:35:21
Specs: Windows 7, custom/6
was reinstalling windows 7 (custom option), at the stage ready for 1st use, then out of range message appeared. Desktop froze, will seemingly not respond to any command. Can anyone help

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#1
January 24, 2012 at 14:02:49
The out of range message is coming directly from the monitor because the software is trying to put the monitor into a resolution it cannot support.

Why make of monitor is this?

Normally to install Windows 7 you need at monitor that is capable of 800 x 600 at least.

Stuart


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#2
January 24, 2012 at 14:30:54
Thanks Stuart, It is an Octigen LCD. Have you any recommendations as pc is not responding to any keboard command. I no I am not supposed to but could not even turn it off at tower. Dont want to pull the mains plug.

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#3
January 24, 2012 at 14:44:10
✔ Best Answer
If it is not responding then you have little choice but to turn the tower of and try again. Once the installation has got the "ready for first use" it should just re-boot and try again continuing from where it left off. Pushing and holding the power switch for four seconds should turn the tower off under any circumstances.

If you still get the out of range message then I would think of trying a different monitor.

Stuart


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#4
January 24, 2012 at 14:48:00
Is this computer an older model? If so, did you verify it can run Windows 7?

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#5
January 24, 2012 at 15:06:26
thanks again, 4 sec trick worked. rebooted tried on safe mode but was told could not install in safe mode. but on re-booting in normal mode out of range came up again. re. monitor, I have already had installed Windows 7 for a year with this moniter.

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#6
January 24, 2012 at 15:13:06
Hi, Have run Windows 7 for a year on this pc. Crashed yesterday Windows 98 showed on screen! was told to reinstall (custom mode).

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#7
January 24, 2012 at 16:29:55

Which version of Windows was this Safe Mode running. If it is Windows 7 then you should be able to reinstall from a recovery disk. There are plenty of recovery options before selecting Safe Mode, including a low resolution option.

If it is some other version of Windows then you need to boot from a Windows 7 DVD, either a full instillation disk or a recovery disk and do the installation from the DVD.

Where did Windows 98 come into this?

Stuart


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#8
January 24, 2012 at 16:33:19
Do you have more than one physical hard drive or multiple partitions?

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#9
January 24, 2012 at 23:44:55
yes have 2 hard drives, other 1 for "old stuff"

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#10
January 24, 2012 at 23:55:39
Don't have recovery disc. It is Windows 7 Home edition. How do I do low resolution? As you can gather not an expert! I am stuck at RE- installation at ready for first use.
I have 2 hard drives, the other 1 for old stuff, think thats where Windows 98 comes in.

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#11
January 25, 2012 at 02:34:23
If you don't have a Windows 7 CD how are you installing Windows 7?

The low resolution option is in the Safe Mode menu you get when you press F8.

Stuart


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#12
January 25, 2012 at 02:44:54
Meant that I did not have a recovery disc.
Have now completed reinstall.
Just hope I can now download back-up files from external hard drive.

Thanks very much for your help Stuart


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