lost password loggin

Custom / AMD
November 29, 2010 at 14:17:17
Specs: Windows 7, 2GB
Hello, I dont know if tis is the right section but, l was using a laptop with windows 7 running on it and last saturday, l found that when l logged in, it started up ok, then these windows started popping up, then the laptop crashed, l rebooted the laptop up again and the same thing happened, l then went and run my anti-virus progrm on, thiking that it would find viruses, again it crashed, so l tried again, but the same thing happened, l then went into safe mode and ran it, after a while it found 130 viruses with 7 high risk viruses. l clicked on fix, but it wouldnt correct them, l started it again and the same thing happened. So l use system restore, l went back untill last this time last week. Great, l worked, but now when l logged back in, lt denied me access saying that it was wrong id and password, but l know its right. l cant loggin to the laptop, or even get into safe mode, as it asks me to loggin with id and password. Im not very up on pc,s and cant afford to take it to a shop. Please can anybody help me ?

thank you in advance, BlueChip

If only all computers were easy it fix or never went wrong, we'd never have forums to help

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November 29, 2010 at 18:10:15
try resetting the p[assword using you adminitrator account:

If an administrator resets your password, you might lose access to some of your files.

Another possibility:

When everything else fails, read the instructions.

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