Lost download dialog box run/save buttons

January 5, 2015 at 08:56:34
Specs: Windows 7
i have lost my run or save buttons that are used to download so I cant download anything when they tell me to click run or save I don't have a run or save button so I hope someone can help me get my buttons back.
thanks

edited by moderator: removed email as a courtesy


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#1
January 5, 2015 at 09:06:00
You should not see these unless you actually click on a download link, then you will be given the choice. What browser are you using (what you see depends on your browser)? Depending on the browser, you may need to update or reset your browser. You also may need to run Malwarebytes to scan for malware that has gotten past your antivirus program. You may need to do the download on another machine, save the file, and transfer it over to the infected computer via a flash drive to get Malwarebytes. You may need to do a system restore to back when all worked properly first, then run malwarebytes. When you are done, run Windows Update manually because it is important to stay up on important and security updates.

You have to be a little bit crazy to keep you from going insane.


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#2
January 5, 2015 at 12:31:58
GladysFaulk wrote:

> i have lost my run or save buttons that are used to download
> so I cant download anything when they tell me to click run or save

Who is telling you to click run or save?

Is it someone with an Indian accent who called on the phone?

-- Jeff, in Minneapolis


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