Lost all my data when reinstalling Windows 7

Acer Aspire 8730-6918 notebook
January 24, 2011 at 06:06:52
Specs: Windows 7 Enteprise, Intel Core 2 Duo CPU / 4 GB
I was trying to watch something on Sidereel - upon completion of the download for X-vid it asked for the computer to be restarted. When I did, it got hung up just before it would ask you to enter your password. It looped around for 2-3 days, always getting hung up in the same spot and then it would put me to the screen where it says - Look for a Fix (paraphrasing) or Open Windows normally. I would try looking for a fix and the looping continued FOREVER with out doing anything. We tried to repair the files using the Windows disk but it would start but then stop. No Fix to the problem. We thought it was done.

Then I changed the order in which the computer would boot up, so the disk was first. That finally worked. Yay! Until ... it started to download the new Windows 7 Enterprise. We selected Custom so we would not loose our data - the upload continued and when I looked at it - it said something about restarting so I didn't think much of it - it shut down and while I was waiting for it to come up, I realize that the computer had not been plugged in. When I plug it and restarted, Window 7 was there but none of my files were. It's like a brand new computer. Now here's the kicker ... I have a 320 GB harddrive - After installation it said I have 286 GB available. Meaning that 33 GB of data is somewhere but where?? I opened up the C drive to see if there were any hidden files and there weren't, so where else would I go to locate these files ?? Are they recoverable and if so, How?? Please help I have 4 years of very important docs, including all my work for my business. Lot's of Pics and Music too.

Also it says I have 4 GB of RAM but only 2.93GB are usable

See More: Lost all my data when reinstalling Windows 7

January 24, 2011 at 06:50:15
Should be in C:/windows.old if you didn't format the drive.

Report •

January 24, 2011 at 07:17:05
Thanks Wanamingo - I will look there to see if I can find it. I also read on another post to use Recuva. Currently it's scanning - it says it might take 3 hours. I'm crossing my fingers but I will also try what you have suggested. Thanks again and I will post back with any updates.

Report •

January 24, 2011 at 07:24:24
Wannamingo - that did not help. I forgot to mention that when I gave it a name - my partner had mentioned that I should name it something different than what it was. Originally I had called it Vivi-PC and now it's called Puloongi. Will that make a difference as to whether or not I'd be able to find C:/windows.old?? Thanks for your help.

Report •

Related Solutions

January 24, 2011 at 09:43:44

Another user had mentioned using Piriform Recuva. So I took his suggestion and did just that. It originally scanned and found 0 files. Then I found the Options menu, I clicked on Actions and asked it to Scan everything. Now that it has scanned again using those parameters it has found 33 files (87 ignored) 12 of those are green and the state says Excellent, 3 are yellow and the State says Very poor and the rest are the red and the State says Unrecoverable. I was wondering if anyone understood that program and could tell me how do I know what is in each of those files? How do I read this info? and How do I know what is in the Excellent cluster, ie music, pics, docs? I so appreciate anything you can tell me. I have not done anything yet - it's just sitting there looking pretty. :) I'm so hoping I did not lose everything. I have so many important things on that. Thanks again

Report •

January 24, 2011 at 12:45:14
"Window 7 was there but none of my files were"

Puloongi where did you store these files?

What you see in Recuva most likely are the temp files that were deleted during install. You didn't delete files from what you write.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's

Report •

Ask Question