Solved locked out of Windows 7 ultimate on Dell PC

August 5, 2013 at 23:46:27
Specs: Windows 7
Windows 7 ultimate on Dell PC.Usually opening screen has my user name and I just type password. Now asks for user name and password but nothing works. Can get into Safe but same situation. no offer for different acct to sign in

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August 6, 2013 at 04:47:47
✔ Best Answer
Hi adice,

Please refer to the link mentioned below which may help you fix the issue:

Thanks & Regards
Manshu S

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August 6, 2013 at 06:57:44
Boot in to recovery mode and look in the Users directory for the name.

You can also boot off a CD that will give you access to the Windows 7 drive and look up the name. Linux live CDs, WinPE, BartPE, or the windows recovery CD (as mentioned above)

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August 6, 2013 at 09:03:12
I am no computer person so I have no real info for you but after several hrs I seem to have fixed the problem via hit and miss.The main issue was that the sign in screen wasn't responding so I had no access to any solution that involved selecting anything like a different acct. Couldn't get past sign in. I placed my win 7 install disc in the computer , rebooted in Safe Mode with command prompt ,this gave me access to restore and I restored to earlier date. thanks to all

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