Solved lock out of laptop

November 16, 2014 at 16:06:42
Specs: Windows 7
locked out of my compaq laptop cq57I can't access any other screens. when I put in my password will not work it said it is not the right one

message edited by milt44


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#1
November 16, 2014 at 16:36:23
✔ Best Answer
Obtain Windows CD (XP, Vista, 7, 8, doesn't matter process is largely the same)
1: Set the bios to boot from CD first.
2: Boot off Windows CD into setup.
3: At setup hold shift key and press F10.
4: This will bring up a command window.
5: In the command window type "control userpasswords2" and hit Enter.
6: Highlight admin account and reset and set a new password.

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