Solved left click won't work on Chapters website

January 17, 2014 at 10:20:45
Specs: Windows 7
When I try to left click to make a book purchase the mouse won't work. When I try to sign in the mouse won't work. I called customer service to see if something was wrong with the website and they said no. It is my computer. This is only happening on that site as far as I know so far. Other internet purchase sites seem o.k. I know nothing about computers. I am a senior who just trusts that it should work on all sites. This just started happening within the past week. The only thing I have done is to add a Magic Jack to the computer, and I downloaded a Professor Teaches Word 2013 program. I have done nothing else. Did I do something wrong?

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#1
January 17, 2014 at 11:19:08
✔ Best Answer
Some websites use Adobe flash for filling out forms. If you have an older version, it may allow you to see the content but not interact with it correctly. Try installing the latest version of Flash and see if that helps.

http://get.adobe.com/flashplayer/?n...


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#2
January 24, 2014 at 16:28:11
Thank you very much for your help. The person who suggested that I download the latest version of Adobe Flash was right. That cleared up the problem. Again Thank you very much.

C. Daniels


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