laptop shutting down

Hewlett-packard / Presario cq62 notebook pc
May 18, 2011 at 06:01:05
Specs: Windows 7, 2.2 GHz / 1786 MB
my laptop has been shutting down randomly for no apparent reason/it is not going into hibernation, since when I power it back on it doesn't say session has been put to disc/it says Windows did not shut down successfully/also, earlier, I had it plugged in, it had charged fully, but right after, not even 20 seconds after, decided to plug back in, but it tells me that I have ONLY 94% remaining, and it wasn't charging-why is that? I guess it could possibly be overheating, but I also have a cooling fan, since my previous PC(also a laptop), fried some wires and went KAPUT! Anyways, any help you can give me would be MUCH appreciated. This PC is certainly funky, has been since, well, day 1, and it's only about 10 months old.

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#1
May 18, 2011 at 06:22:01
Hi, there! balscarlet again-I'd also like to clear up something, please? I was just reading the post called "compaq windows t laptop video" and the person who replied said you shouldn't have your PC in hibernation overnight? Well, you see, I do that since I don't want to turn it off, since a friend of mine told me(and he's a computer whiz) he doesn't turn his PC off so that, um, "missing" files have a chance to get put back? Anyways, he told me that after I got this PC, and I told him how it was acting so funky. 'Cuz if I wanted to leave it on, not just in sleep mode, I would have to leave it on AC power, since the battery would just run out of power. Anyways, thanks for your help, & thanks for listening!

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#2
May 18, 2011 at 13:09:01
If you can't get it to hibernate then perhaps the best thing might be to perform a factory restore.

It does sound like it may be overheating. Check the setting in the BIOS (setup) to see what the temperatures are and what the shutdown temperature is set to.

Are you hibernating overnight on ONLY battery power?


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