Solved Laptop refuses to start

July 25, 2015 at 14:32:01
Specs: Windows 7
My laptop kept on making updates for a while, but lately the updates been taking too long and it would shut down in 15 minutes untill one day it refused to open :') Should I go to an expert? Will I lose my files? D:

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#1
July 25, 2015 at 14:58:43
✔ Best Answer
Is the battery is charged, and/or the charger/power adapter OK?

Are there any signs of life at all; fan noise - even briefly, or the hard drive spinning up; and any beeps?

One reason for shutdowns is overheating... When did you last check the cooling vents? Frequently they are ignored and one may be surprised just how much"dust" accumulates in them...

If you can verify the mains-adapter/charger is OK - a test meter will tell you if its delivering "anything at all" - off load (i.e. when not connected to the laptop); but on load (connected to the laptop) it may not be doing so. If you can borrow a compatible charger do so and try booting with it?

And again - check the cooling vents...; blow then out with a can of compressed air?

If the system will not start - no matter what... then if you can remove the hard drive and connect it to another working system - via a usb adapter - you can then copy "all" your files to DVD and if possible another external hard drive too. Check the copies are OK (i.e. accessible on at least one working system).

Do NOT run anything such as a Factory reset/restore; nor encourage or allow anyone to do so - until you have safeguarded (copied) your personal files as just above.

Also clarify (explain) what you mean by "one day it refused to open" Do you you mean it starts up - there is "some brief activity on the screen... - but won't boot into the desktop?

If you do decide in the end to take it to someone - INSIST - that they copy your files to external storage "before" they do anything to the system at all. Anyone who knows what (s)he's doing will know how to to do that. If they don't then there is every risk that all your files will be lost (it happens all to easily).


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#2
July 30, 2015 at 18:45:50
Yes there was a fan noise for sometime. The charger is ok, and yes over heating might be the problem, gonna try to blow the dirt too. And yeah it refused to open after It loaded some stuff and then a lonely "finish" would appear with no other clickable options around and after I click it, it just shuts down.

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#3
July 30, 2015 at 19:53:50
Saying "it refused to open" is amazingly un-helpful. We have to
guess what "it" is and we have to guess what you mean by "open".

A laptop can be opened by unlatching and raising the screen.
A laptop can also be opened by removing screws and metal panels.
A program or a window can be opened in various ways, such as by
clicking an icon in the Windows Start Menu.

But here it sounds like when you say "it refuses to open", you mean
that the computer begins to power on, but either doesn't begin to
load Windows or doesn't finish loading Windows.

If that is correct, you have given very little in the way of clues for
anyone to guess what is wrong. You need to say more exactly what
happens and what fails to happen. How far through the boot process
does it get? What error messages or abnormal behavior do you see?

-- Jeff, in Minneapolis


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Related Solutions

#4
July 31, 2015 at 03:29:19
By the sounds of it it seems to boot up and load "something"... Then whatever is loading "finishes" and the only option is to click "on the finish" and system shuts down?

If that is what happens perhaps Hendkamel can firm it: also provide make/model of computer. Also - will it boot into safe-mode (press F8 after the initial maker's splash screen; you may have to press it a few times and/or hold it...)? Also try last known good config option - via the same F8 menu.


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#5
August 8, 2015 at 16:12:28
Ok, sorry for the late reply but here is what happens to my laptop in details.

Once I press the power button, a blue screen passes fast and I usally manage to read "a problem was found a windows shut down in order to not harm your computer"

Then a black screen shows and 2 options appear "lanuch with start up repair (recomended) and "start windows nornally"

When I click starts windows nomally I repeats the whole process again
and takes me to the black screen that I mentioned before

When I click launch with startup repair, it searches for problems and shows a box saying windows can't repair this computer automatically and asks me to send info to Microsoft..2 options are there "Send information (recommended) "don't send" I only tried Send cause I'm afraid I might do something wrong.

It loads and then says windows can not repair "If you have recently attached a device to this computer, such as camera or portable music player, remove it and restart your computer, If you continue to see this message contact your system administrator or computer manufacturer for assistance, click finish to shut down ur computer, and then I click finish and it shut down..The end.
Help me fix the problem please.


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#6
August 8, 2015 at 16:15:55
Try this tool, download from a good comp if you have to.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly
http://www.lazesoft.com/fix-boot-pr...
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Tutorials
http://www.lazesoft.com/guide.html
Screenshot ( SS )
http://i.imgur.com/4HXqQKS.jpg
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...


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#7
August 8, 2015 at 20:28:55
Looks like harddisk is faulty and dying.
If you manage to get is running somehow. Get the most important stuff of the HDD.

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