Laptop no longer print to HP wireless printer

April 9, 2015 at 16:26:58
Specs: Windows 7
my pad prints on my HP 3500 wireless printer but my pc won't anymore. Everything goes into the queue. I don't know how to configure anything to get it printing again. I don't have the cd to download the printer. I tried unistalling and reinstalling from online, but that didn't solve the problem.

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#1
April 10, 2015 at 13:34:21
Did anything happen prior to the problem you now describe?

Can you connect to the printer via usb and print that way?

Can you connect your computer via wifi to the internet etc.?

Which model hp 3500 do you have; is it a deskjet series or what?

Have you ever set any system restore points for an earlier time (a date that precedes the current problem situation)?


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