Solved laptop get past welcome screen

July 19, 2011 at 08:20:32
Specs: Windows 7, 64-bit
my hp dv4 laptop keeps getting stuck at the welcome screen after i type in my password. what should i do?

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#1
July 19, 2011 at 08:39:41
✔ Best Answer
boot into save mode, tap f8 at boot, once into the win 7, do a disk check, it will say that it cannot do it, but gives you the chance to checkdisk at next boot, check option and restart.
if you still have a problem, boot into safe mode and try a system restore.

if you cant get into safe mode use the recovery dvd and do a repair.

i hate computers!
but cant help myself....


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#2
July 19, 2011 at 16:38:06
i did the system restore and it worked. thanks!!

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