Laptop Display Jumps & Random Web Sites

Toshiba Satellite a305-s6905 notebook
April 30, 2011 at 06:23:02
Specs: Windows 7
Up until yesterday, before 4PM, my laptop was in top working condition. However, I've downloaded and installed an XVID codec (or it may have been a DIVx codec) in order to watch a film. I believe something called "ClickPotato" installed as well..bad idea obviously. While watching the film, my speakers would "stutter" and sound grainy. Eventually, I went in and uninstalled it, and ran Malwarebyte's Anti-malware, CCleaner, and Spybot under Administrator. It found several trojans to which I deleted, and then even went into the registry to locate and make sure they were gone. Upon shutdown, the BSOD came up and it dumped some crash memory (or so it said). Then it shutdown and rebooted (without my consent). I got a black screen that stated Windows could not start because there was a hardware issue; I grabbed my recovery disc and ran my laptop from the CD/DVD and attempted to do a system restore. Negative. Granted, I can now log on and do things on my laptop, but it says that it could not extract a certain file from my assembly folder.

My laptop now jumps between displays. It will go from the standard Windows 7 appearance and then jump to what looks like Windows 95..jump around for a few seconds more and then return to Windows 7. Also, when I open the internet, new tabs will pop up that will be completely unrelated to what I'm looking at. As a matter of fact, while I was typing this..BSOD popped up and restarted my laptop. Thankfully, when I opened Firefox, all of my previous tabs opened and I didn't need to retype all of this.

Although, a window popped up and said that Windows is unable to work properly...I don't have the Windows installation disc, and the only recovery disc I have, I burned from the website. Any help would be GREATLY appreciated.


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#1
April 30, 2011 at 09:50:50
save all your files, and then do a factory restore. you have a very severe infection on your machine, you may spend hours or days working/cleaning the machine and just get frustrated.
save files, then a complete factory restore is the fastest and most secure fix for this kind of infection.
its a laptop so will have a hidden partition probably accessed by a F key at boot, check your machine manual or website for factory restore.

i hate computers!
but cant help myself....


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#2
April 30, 2011 at 14:02:47
My laptop initially came with Windows Vista and it was upgraded to Windows 7 by my uncle (who currently lives no where near me anymore and he has the installation discs). I'm afraid that if I do the factory reset, it will reset it to Vista and I don't have the papers that came with my laptop with the product I.D. and it's not listed on my laptop

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