Solved keeps wanting to send items to re-cycle bin

August 19, 2012 at 06:58:51
Specs: Windows 64
when opening shortcut get msg 'do you want to send this shortcut item to recycle bin'..also inbox mails get sent to deleted items..also when click on favourites they disappear into recycle bin .have replaced hard drive and re-installed win 7 but problem persists...any help?

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#1
August 19, 2012 at 16:08:23
✔ Best Answer
That is about the weirdest thing I have heard of. I normally would say to look for some malware that is causing the problem and run Malwarebytes, but that could not survive a re-installation of Windows, especially on a new hard drive. Unless you did not do a complete clean installation and used a drive image that might also have been infected or other recovery media that might have been infected (as in made from that machine after it was infected). If you did not do a clean installation from a Windows installation DVD or a Factory Recovery disk set, you may want to try this again. Any files should be scanned before you put them back on the computer and installing programs (except antivirus programs and Windows updates) should wait until you confirm that the problem is either solved or still there. In fact, anything that was not purchased from a reputable source should be suspect.

You have to be a little bit crazy to keep you from going insane.


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#2
August 19, 2012 at 16:44:38
Yes, very weird indeed. Probably unlikely but it might be worth trying a different mouse if you can borrow one. Maybe it's jumping around, clicking all over the place and screwing things up.

Always pop back and let us know the outcome - thanks


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#3
August 20, 2012 at 15:04:05
Thanks Fingers and Derek for ur replies.......... the problem is on a 2 year old toshiba laptop ...i dont think its the mouse because i get same problem using usb mouse or built in touch pad...........i re-installed win 7 using recovery discs (64 bit) i made when laptop was brand new .When problem first showed itself about 2 months ago i thought it was probably a virus so i restored windows using discs mentioned above to no avail so tried again using toshiba factory disc that came with laptop (32 bit)...still the problem remained ....convinced the hard drive was infected with virus that a windows re-store would not remove i changed the hard drive ( a new toshiba 500gb )..... was amazed that the problem still persists! i have also flashed the bios with newer version !
list of problems is a follows;
inbox mails get sent to deleted files folder then asks if i want to permanantly delete message (pressing esc gets me out of this one).....favourites disappear when clicked on .....address bar details in explorer 9 disappears when clicked on...when clicking on desktop shortcut or 'start' 'all programs' 'accessories' etc asks if i want to send to re-cycle bin....
all these problems are present when comp first turned on but seem to get better longer laptop stays on !! also if i do a re-start , favourites and address bar details are back again!! as you both say... weird !!!!

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#4
August 20, 2012 at 19:56:28
If you took them up on an upgraded warranty, you might need it.
The only thing else I can think of is that there is something causing voltage to jump to different parts of the circuit board or are causing power fluctuations that is wreaking havoc with the circuits. If the laptop got wet at any point recently, you would have a slightly conducting film over the circuit board(s) that could be causing weird things to happen. In this case, carefully cleaning the surfaces of the boards with rubbing alcohol may solve this. If the problem is internal power fluctuations, it might be traceable to a power board (especially if the problem is either better or worse when the machine is plugged in). In this case, you will be lucky if they use a separate power board rather than it being on the motherboard since replacing it would be quite a bit cheaper (though still labor intensive). If it is the motherboard and you are not covered by an extended warranty, you might want to look into any tradeup program that might be available from the manufacturer or locally since it might be nearly the same cost to you (moderate priced laptops have come down quite a bit lately).
I am using my knowledge of electronics in general as well as computers to make these guesses as that is what they are at this point. If this was a desktop, I would ask if you had the ability to borrow a power supply and try swapping that out to see if that would help, but with a laptop, that is not possible. Generally, with a laptop, you have the main battery which tends to smooth over the power, but it does (after all you have already done) appear to be one of the above. They are about all I can think of at this point though.

You have to be a little bit crazy to keep you from going insane.


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#5
August 28, 2012 at 14:01:19
Thanks Fingers for ur advice........... i haven't looked into possible power fluctuations.......this is obviously a probability of the cause tho....... all the problems I listed are still there and to be honest I'm getting used now to working around them!

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