items missing off faves list

Acer Aspire 5532 as5532-5535 notebook
April 15, 2010 at 04:45:30
Specs: Windows 7
Almost everyday there is another favorite that disappears off my list.Has anyone experienced this and is there a cure?I put it back,and another one will take off.Sometimes I will go days without anything happening,then all of a sudden,boom gone.Keep in mind,that its just one item not the whole list.Thanks in advance.PS.Best buy couldn't figure it out.

See More: items missing off faves list

Report •

#1
April 15, 2010 at 21:31:52
I assume you are talking about Internet Explorer. As an interim step, download Firefox and let it copy over your favorites list and home page (just in case this gets worse before it gets better), you might like it better anyway.
This sounds like an infection, but do these steps first to clean things out:
1- Go to Tools>Internet Options>Delete(under browsing history) and choose everything in the lower section and OK.
2- Go to Tools>Manage Add-ons and check the list. I prefer to disable everything except Java and Acrobat reader (you might want a specific tool bar say, but you can add that back later, after it is working).
3- download, update, and run Malwarebytes for a fresh look for an infection.

Report •

#2
April 19, 2010 at 04:45:40
'Best buy couldn't figure it out'

That is no big surprise LOL

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •
Related Solutions


Ask Question