Solved Issues installing an OS

September 18, 2011 at 14:40:24
Specs: Windows 7, core i3/4096MB ddr3
I had bought a new computer and decided I would use my backup dvd's to set my old laptop back to factory settings so I could sell it. I have used these discs once before when I first bought the laptop and they worked like a charm. So I pulled these discs out of my drawer and I went into BIOS and changed my boot order to boot from my disc drive. I installed disc number one successfully and it prompted me to insert disc 2. I inserted disc 2 and it would not load. It still said insert disc 2 on the screen and nothing had changed. I pulled out the disc and took note that it has no scratches or finger prints on it. I put the disc back in and still nothing changed. So I restarted the process all over again. I loaded up disc 1 and when I got to disc 2 nothing changed. I did this 6 times and the last time I waited for 4 hours with disc 2 in the drive. Nothing changed. So I downloaded Ubuntu 64 bit and burnt it onto a disc. I began to load Ubuntu and it was configuring many things. It eventually just would not make it past a certain point in the process. I tried this 2 times and still nothing happened. Any suggestions

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#1
September 18, 2011 at 15:43:42
✔ Best Answer
The DVD drive could have problems (especially since you probably burned the disk on the new computer).
You could have one of your RAM sticks going bad. Use Memtest to check.
Did it come with a recovery partition that you can do a factory restore from and bypass the DVD drive?
Edit: Also try hard drive manufacturer's utility to test the hard drive for errors/ bad segments.

You have to be a little bit crazy to keep you from going insane.


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#2
September 18, 2011 at 16:30:40
I have heard others say that the dvd drive may be bad yet I am confused as to how. I was under the impression that a dvd drive either works or doesn't. I would like to understand more about this. I used a bootable memtest86 disc and it came back with no errors. I tried the BIOS drive tests and those both passed. Are those the same as the hard drive tests you have mentioned? The recovery sends me to a screen that says bootmgr is missing. Could I try to boot an os from a USB flash drive? Ubuntu can fit a flash drive with 2G available. What about using an external dvd drive? Thanks for the help.

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#3
September 19, 2011 at 05:11:39
If memtest works then the drive is probably fine but your disks may not or you now have too many updates on Windows to allow system files to load old versions. Use recovery partition to do a factory restore or order a recovery disk set from the manufacturer to do this. If your 'back up copy' is an entire image of the drive than you may be able to use repair disk (if Windows 7) or 3rd party software to reload the image, but I would recommend the factory restore by either of the other methods.

You have to be a little bit crazy to keep you from going insane.


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