is this virus ?

August 19, 2014 at 10:04:15
Specs: Windows 7
i suspect there is some virus on my friends pc she recently reinstalled windows7 and everything was working fine since 2 day but now chrome, office and internet explorer r not opening

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August 19, 2014 at 12:59:38
Quite possible. As first steps run these two freebies:
"Save" the file from the blue button top right and double click the saved file to run it. Do the Scan and see what it finds. There are options so you can decide what to remove but it is usually safe to run the Clean afterwards and let it remove all.
Download, install and run from green button top right.

Keep the logs so that if either this doesn't fix the problem or you would like to be sure that nothing else is lurking, they can be pasted on here for further attention.

Always pop back and let us know the outcome - thanks

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