Internet Explorer not responding

March 2, 2014 at 06:14:53
Specs: Windows XP Home Edit, 512
Interner Explorer not responding showing on my screen when browsing
then message says Internet Explorer is now working, this happens often

Brooklyn


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#1
March 2, 2014 at 10:15:50
Brooklyn

Run Internet Explorer with no add-ons, i.e. click the Windows Orb (Start) > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons).

If the issue doesn’t occur, it must be caused by an add-on, so go to IE > Tools > Manage add-ons and disable any unnecessary add-ons.


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#2
March 2, 2014 at 10:20:33
Try resetting Internet explorer. If internet explorer opens, click on the "Tools", "Internet Options" at that bottom, then select the "advanced tab", down at the bottom click the "Reset" button you don't have to check of "delete private info". close the browser and reopen it, see if that helps. You may have malware, unwanted add ons. Running a program such as malwarebytes can clean up junk, it's free. Install it, don't enable the free resident shield trial, let it update and run a full scan. Remove what it finds.

http://www.filehippo.com/download_m...

To err is human but to really screw things up, you need a computer!

message edited by HopperRox


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#3
March 2, 2014 at 14:30:38
I would also recommend running this small freebie:
http://www.bleepingcomputer.com/dow...
(use the blue download button at the top).

You just download the file then double click the saved file to run it. If there are any dubious toolbars there (quite often) run the Scan then the Clean. There are options although usually just running the Clean is OK.

Always pop back and let us know the outcome - thanks


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#4
March 3, 2014 at 03:01:09
Hi Burr Walnut,
Did as you suggested, did not work for me,,thanks anyway

Brooklyn


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#5
March 3, 2014 at 03:02:39
Hi HopperRox, Thanks for help but it did not help me.

Brooklyn


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#6
March 3, 2014 at 03:04:17
Hi Derek,
Thanks for your help, nothing worked for me so I installed
Mozilla, maybe I will have some luck with this.

Brooklyn


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#7
March 3, 2014 at 08:42:07
Can't think of anything more other than a complete uninstall re-install of IE. This issue might be one of those weird things that suddenly fixes itself after a Windows update. As you say Firefox might be the easiest way out.

EDIT:
Did MalwareBytes or ADWCleaner find anything?

Always pop back and let us know the outcome - thanks

message edited by Derek


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