Internet can browse,win7 cant recognize cnctn

Dell / Inspiron n5010
November 8, 2011 at 20:42:48
Specs: Windows 7, 2.261 GHz / 3958 MB
Windows 7 on this dell inspiron N5010 [DW1501 Wireless-N WLAN Half-Mini Card and broadcom wireless adapater with lastest drivers] doesnt recognize that it is connected to the internet. That is, even though my internet browsers can search the web and the networks are shown as connected under wireless network connection, it says "not connected [connections are available]". In network and sharing center,it says i am not connected to any active networks and the network map is me---X--internet. When i troubleshoot the problem it cannot find the problem. Windows troubleshooting also says i have lost connection to the internet. It doesn't matter if I am connected wired or wirelessly, and i have tried various independent internet sources. I searched over the internet and found no solution, i don't want to pay a hundred dollars for tech support. Please contribute.

See More: Internet can browse,win7 cant recognize cnctn

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#1
November 12, 2011 at 15:52:02
To isolate the problem, try / borrow someone else's router / modem.

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#2
November 13, 2011 at 14:34:50
i"m pretty sure its a windows, not a network problem, seeing that the problem applies to my university, student house, or home wireless; or the latter two wired internet networks. Also, i am using the internet browser right now: chrome and explorer can connect to the internet, windows cant.

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#3
November 13, 2011 at 15:12:23
"Also, i am using the internet browser right now: chrome and explorer can connect to the internet, windows cant"
Confusing.

Make sure you check everything on this page, including readers comments, such as those from SpiritX MS MVP.
http://answers.microsoft.com/en-us/...
Here are some of his.

Run through these as a check list and the generic driver update methods above can help with those.

Try these and it also might be a good idea to update your main Drivers later. General corruption can also play a
role in this issue. And even the TCP/IP stack might need to be refreshed.

What antivirus/antispyware/security product do you have on machine? Include any you have EVER had on this
machine including those you uninstalled (they leave remnants behind which can cause strange issues).
If no joy something maybe blocking it.
Start - All Programs - Accessores - System Tools - IE with no Addons - does this work better?
IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK
IE - Tools - Internet Options - Security Tab - click reset all zones to default - Apply / OK
Close and restart IE and/or IE with no addons
any better?

More here if needed after reading the above page.
http://support.microsoft.com/kb/956196


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#4
November 16, 2011 at 20:35:28
Thank you for the effort, but all these things are for fixing internet explorer, which works perfectly fine. I did try all the things you suggested that i alreadyhadnt done, but it didn't work. Also, troubleshooting doesnt work well since it can't connect to the internet (since it is a windows program). I've only had McAfee.

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#5
November 16, 2011 at 20:44:41
"Also, i am using the internet browser right now: chrome and explorer can connect to the internet, windows cant"

"Also, troubleshooting doesnt work well since it can't connect to the internet (since it is a windows program)"

I'm lost, cannot follow your explanations.


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#6
November 17, 2011 at 07:50:02
succintly: my browser can connect to the internet, but most windows programs (troubleshooter, network and sharing center) cant. Also, which may be realted, downloading the service pack fails halfway through, downloaded directly or through windows update

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#7
November 17, 2011 at 20:05:06
I just googled > windows 7 network and sharing center & got this link (one of many) give it a try.

http://answers.microsoft.com/en-us/...


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