Solved Installation of Programs Failing

March 16, 2014 at 16:53:52
Specs: Windows 7, SP1, 64 Bit, Quad Core 945 Phenom XII 3GHz / 8 GB RAM

Hello All,

I've recently had some problems installing software, with the worst example being PhotoDirector 4 by CyberLink, which installs with no text appearing anywhere on the GUI. Other problems involve programs not appearing in the Start Menu, or appearing out of proper (alphabetical) order.

The first time this happened I ran various tests and found I had system files that were corrupt but couldn't be fixed (per the SFC report); after a failed attempt at repairing, and because it was a 4 year old used drive, I elected to replace it. This took care of the SFC scan problem (repeated runs of SFC came back with no problems), and the Windows Update Readiness Tool (SFC on steroids) also came back clean.

With SFC and WURT running clean I took an image of my hard drive at that point in time. A couple of days later I tried installing PhotoDirector and wound up with the interface without any text. I immediately ran both SFC and WURT tests expecting them to fail, but both came back with no errors found.

As a further attempt to resolve the problem, I used the backup image to restore my C:\ drive to the state it was in just after installing Windows 7 (SP1, 64 Bit Home Premium). No luck, PhotoDirector refuses to install properly. And as this is part of a larger giveaway I am aware that hundreds of people have successfully installed the program. I have downloaded the install file twice, each from different servers, all without a successful install. I don't know what else to try or look at for a potential solution.

Any help will be gratefully appreciated.



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March 16, 2014 at 17:28:19
Unable to throw any light on your problem, heaps of free programs here.

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March 16, 2014 at 18:19:39
✔ Best Answer
@Johnw: Thanks for responding. Though I'm still hoping to resolve the installation problem, I did find a photo editing program from your bookmark (Photivo). Thanks.

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March 16, 2014 at 18:26:05
"I did find a photo editing program from your bookmark (Photivo)"
Looks good BearPup.

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