Solved Incorrect configuration made to screen resolution

January 25, 2012 at 10:52:37
Specs: Windows 7, Intel® Socket 1366 Core™ i7 Processor Extreme Edition, 3GB RAM
I have just purchased a Mesh Computer with Win7 Enterprise pre-loaded. I have to admit I am new to Win7 and made assumptions!!! In my hurry to set things up, I made a change to the screen resolution configuration. The result is that I now have a monitor (Acer AL1706. VGA) which just shows the message 'Input Not Supported' floating round the screen.

I tried to resolve this problem by booting in Safe Mode, believing that this would give me a lower default resolution where I could change the setting back, but after going through the safe mode file load, windows seemed to re-boot normally and I was back to the same problem - working computer, no display.

Is there anyway through BIOS (American Trends v02.61) that I can fool windows, any other tricks & tips, or do I just need to go out and buy an HDMI monitor (something I can do if no other way)! I do not have a windows setup disc. I have a reasonable understanding of computer setup and workarounds but please do not get too techy with any answer.


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January 25, 2012 at 11:02:13
What changes did you make when you were in Windows Safe Mode and did you save the changes?

Your monitor has a native resolution of 1280 x 1024 @60Hz.

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January 25, 2012 at 11:16:53
Can't remember the setting that I selected. It all happened so quickly. It was definitiely higher than 1280x1024. Having migrated from XP I assumed (silly me) that the screen would go black for a couple of seconds, display the screen in the new resolution and give a timed box to confirm or cancel the selection. Instead the monitor just blacked out then came up with the 'Input Not Supported'. Will not give me access to its own setup menu.

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January 25, 2012 at 11:22:08
✔ Best Answer
Boot into VGA Mode (press F8 at startup and select that option). Then right-click on the desktop. Click on Screen Resolution and change it to 1280x1024 with a 60Hz refresh rate (thanks to OtheHill for that info). That should change it to the correct value.

When you change the screen resolution it will ask you to confirm that the new resolution is OK. If you don't confirm it within 15 secs it will revert to the old resolution. So if you do change it and end up with a garbled screen, or no display, just wait for it to revert. Otherwise, be sure to confirm the change.

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January 25, 2012 at 11:29:27
Thanks for your quick replies ijack. When I press F8 at boot up I get a boot device option menu giving the HD and two DVD-ROM's (Please select boot device:). Is this the menu you meant or are we talking about the BIOS menu?

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January 25, 2012 at 11:52:16
"When I press F8 at boot up I get a boot device option menu giving the HD and two DVD-ROM's"

Select the HDD, press ENTER, then immediately continue tapping F8. Then select VGA Mode from the Advanced Boot Options menu.

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January 25, 2012 at 12:04:52
Wow! That fixed it. Thank you for your help. I have a screen back. Will stop fiddling!!! LOL

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