I'm having issues with my BIOS. Password.

May 23, 2012 at 19:21:34
Specs: Windows 7
A friend of mine gave me an Acer Aspire 5532 Laptop. When I first turn the laptop on, I get a Hard disk Security prompt. I'd like to know how I could reset the HHD Password. I'd greatly appreciate it if I could get some assistance from someone. Thank you for your time and consideration.

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#1
May 23, 2012 at 20:18:13
Sorry, but we cannot help.
The BIOS password is a security measure and we have no way of verifying you have legitimate access to this computer. Your friend should have the password.

Removal of an HD password without knowing the existing password is very difficult and generally requires the manufacturers assistance.


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#2
May 23, 2012 at 20:28:00
to expand on LMiller7's comment you are best advised to contact the manufacturer (if the original owner is not available) and be prepared to provide some form of proof of ownership.

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