If I turn off the touchpad how do I maneuver

March 10, 2011 at 09:18:47
Specs: Windows 7
I have an HP Pavilion dv7-3165dx Entertainment Notebook with the Windows 7 OS (Home Premium) that was purchased on 02/24/2010. The HP downloaded automatic updates this morning and now the touchpad and left "clicker" don't work. (I'm on my Husband's computer until I can figure this out) I can turn the touchpad off (switch right above it) but could I maneuver using the keys? If yes can you guide me? Thank-you. (I'm furious with Microsoft and HP for this.) ....I've identified the "Now Subcategory" as a hardware problem...I hope this is correct. Thank-you.

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#1
March 10, 2011 at 10:26:27
You could just plug a mouse into it, you could go into device manager and try rolling back the driver, and the arrow keys and shortcuts work, but frankly a mouse is probably easiest. Rolling back the drive may solve the problem, or you can go to hp's website to driver and downloads for your model and download/install the original touchpad driver.

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#2
March 10, 2011 at 11:11:40
I don't mean to appear challenged but I am to an extent...I wanted to purchase a mouse and I would prefer using an "external" mouse but wouldn't I need to be able to maneuver on the keyboard once it's plugged in? Do I need to "install" the mouse??? I am able to sign in and using the "enter" key I can get to the windows screen but I can't do much else. Thanks in advance for your guidance.

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#3
March 10, 2011 at 11:48:30
Just plug in a usb mouse - windows will detect & install drivers for it and you'll be up and running in seconds.

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#4
March 10, 2011 at 12:27:15
The exception to the above answer may be if you buy a wireless laptop mouse you MAY need to install something. If that is the case then borrow the mouse off the computer you are now using temporarily.

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#5
March 10, 2011 at 12:38:37
A thousand thanks! I purchased a wireless mouse from Staples and it seems to be working fine. I very much appreciated the guidance...Thank-you again.

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#6
March 10, 2011 at 13:35:05
Just in case anyone should have a similar problem, in an emergency you can control the mouse from the keyboard.

First you need to set this up. The perceptive amongst you are probably thinking "Catch 22 - how do I set it up if the mouse isn't working?". Microsoft explain how to do this using just the keyboard; and then you can control the mouse with the numeric keyboard.


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#7
March 10, 2011 at 13:45:36
ijack: Well that answers my final question! I'm assuming I can go right to a Microsoft website to get the information which I shall do. If it's over my head I may be back for some more assistance but thank-you in the meantime!

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